At Ultima AI, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our services, website, or any platform powered by our AI technologies. Please read this policy carefully to understand our views and practices regarding your personal data.
1. Information We Collect
We may collect and process the following types of data:
a) Personal Information
Name
Email address
Phone number
Business details (e.g. company name, role, industry)
Social media handles (if provided)
b) Technical Information
IP address
Browser type and version
Device information
Time zone setting
Cookies and session data
c) Interaction Data
Chatbot conversations
Survey responses
Clickstream and usage data on our website or app
Analytics on your behavior during demos or interactions
2. How We Use Your Information
We use the information we collect for the following purposes:
To provide and improve our AI-powered services
To personalize your experience
To respond to inquiries, demo requests, or support tickets
For analytics and business development
To send marketing communications (only with your consent)
To comply with legal obligations
3. How We Share Your Information
We may share your information with:
Service Providers: Hosting, analytics, customer support, and marketing tools
Business Partners: Only where necessary to deliver specific services
Legal Authorities: If required by law, court order, or to protect our rights
Successors: In the event of a business merger, acquisition, or asset sale
We do not sell your personal data to third parties.
4. Data Retention
We retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
5. Your Rights
Depending on your location, you may have the right to:
Access the personal data we hold about you
Request correction or deletion of your data
Object to certain processing activities
Withdraw your consent at any time
Request data portability
To exercise any of these rights, please contact us at [email protected].
6. Cookies and Tracking Technologies
We use cookies and similar technologies to analyze traffic, personalize content, and improve your experience. You can manage cookie preferences through your browser settings.
7. Third-Party Links
Our services may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
8. Data Security
We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, loss, misuse, or alteration.
9. International Data Transfers
If you are accessing our services from outside [Your Country], your data may be transferred to and processed in countries with different data protection laws. We ensure such transfers are carried out in compliance with applicable law.
10. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review it periodically.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, please contact:
